How do I place an order? Choose an available product, colour and size, then add it to your cart. At checkout, enter your contact details and delivery address, review the items and total, and confirm the order.
Do I need an account? You can order without creating an account. Keep the order link shown after checkout to view its details and status. Avoid sharing this link publicly, as it provides access to the order information.
How is delivery priced? The delivery charge and total appear at checkout for the selected address. Check the province and address before confirming so the information used for the delivery charge matches your destination.
Which payment methods can I use? Choose cash on delivery, or bank transfer when the shop has configured it. For a transfer, follow the details shown with the order. The shop confirms payment after checking the transfer.
How long is stock held? A newly placed order awaiting approval or payment reserves stock for 24 hours. Check the deadline on the order page. If it has expired, contact the shop before paying or placing another order.
Where can I follow my order? Reopen the order link provided after checkout. Shipping status and tracking details appear there when the shop adds them. Have the order number ready when contacting the shop for further help.